Refund and Returns Policy

We at Uzma Collection strive to provide you with the best customer experience, and your satisfaction is our top priority. We understand that sometimes it may be necessary to return or exchange a product, and we have therefore developed the following returns, exchange, and refund policy.

Local Returns and Exchange Policy

For our local customers, we offer a hassle-free returns and exchange policy. If you are not completely satisfied with your purchase, you can return the item(s) within 7 days of the purchase date. The item(s) must be in their original condition, unworn, and with all tags and labels intact. If the item(s) meet these criteria, we will be happy to offer you an exchange or a refund for the purchase price.

International Returns and Exchange Policy

For our international customers, we offer a returns and exchange policy, subject to certain conditions. If you are not completely satisfied with your purchase, you can return the item(s) within 14 days of receiving your order. The item(s) must be in their original condition, unworn, and with all tags and labels intact. The cost of return shipping will be the responsibility of the customer, unless the item(s) were received in a damaged or defective condition.

Refund Policy

In the case of a refund, we will issue a credit to the original method of payment. Please note that refunds may take up to 10 business days to process, depending on your bank or credit card provider. If you received a damaged or defective item, please contact us immediately and we will arrange for a replacement or refund.

In case of any queries or concerns regarding our returns, exchange, and refund policy, please feel free to contact our customer service team. We are always happy to assist you and ensure that your shopping experience with Uzma Collection is a pleasant one.